DuraWave™ INFRARED SAUNA TROUBLESHOOTING

If you’re experiencing issues and you don’t know what the problem is exactly this troubleshooting page is for you. Provide us with the details of the malfunction or what you consider to be a problem with your sauna.

In order to help us troubleshoot the problem with your sauna please provide the following details:

• Make and model of the sauna in question
• Describe the problem providing extensive detail. What stopped working and when, what kind of action preceded the appearance of the issue.
• If the problem made the sauna change in they way it operates such as excess noise, or trembling or any other noticeable part malfunctioning, please include that.
• If you know what parti in particular stopped working or is working incorrectly, tell us.
• In addition, please add a picture if you can.

We hope to be of help and we’re looking forward to fixing your sauna.

DuraWave™ Infrared Heaters use technology which encompasses 100% pure ceramic elements filled with lava sand to give the best heat distribution and include no chemicals or toxins. All humans send and receive Far infrared waves. The range of waves generated by the human body is 6 to 20 microns. The optimal micron output range is between 7.5 and 15 microns which is very close to the resonant...